People.ai delivers the industry’s leading ROI (Revenue Operations and Intelligence) platform. Using patented AI technology, it transforms business activity data into recommendations that increase the impact of Sales, Marketing, and Operations. Companies such as Zoom, New Relic and PTC rely on People.ai to increase marketing ROI and grow revenue. People.ai stands alone in its ability to harness business activity to unlock growth for our customers. Headquartered in San Francisco, People.ai is backed by Y Combinator and Silicon Valley’s top investors, including ICONIQ Capital, Andreessen Horowitz, and Lightspeed Venture Partners.
Case Studies
Roles
Director of Product Design and UX Research
Apr 2019 – May 2021
Founded the company’s Product Design and User Research team and grew it to 4.
Established a clear, user-centered design vision by developing core design principles and systems to ensure the team consistently produced excellent user experiences as it scaled.
Led the transformation of the product development process by ensuring that all projects are driven by strong user research and early user validation prior to development.
Managed the successful integration of the acquisition of ClosePlan, by streamlining the ClosePlan user experience of creating organizational maps, and adding valuable activity data from People.ai.
Led the research and design of multiple new product lines taking them from concept to launch. Projects included Sales Solution (Data-driven Deal Inspection and 1:1 Rep Coaching for Frontline Sales Managers), Prospector (Prospecting for Account Executives), and The Wire (A real-time feed of personalized actionable insights driven by AI)
Created the product analytics system used to measure product success and user engagement.
Enabled the company to make more informed strategic decisions by establishing a regular communication cadence for product metrics to the executive team.
Worked cross-functionally with leaders from Engineering, Product, Customer Success, and Marketing to define the core processes that enable People.ai to understand and deliver solutions that its customers value.
Introduced Figma as the design software and developed weekly communications to the company to gather feedback from other departments on features in design.
Head of Product Design
Jul 2018 – Apr 2019
Principal Product Designer, Frontend Engineer
Jul 2017 – Jul 2018
Established the Frontend Engineering team and grew it to 4 engineers.
Designed the frontend architecture and established coding and testing standards that drastically improved the quality of product delivered by Engineering.